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Author Topic: [GUIDE] A proper factory reset.  (Read 123470 times)
sakai4eva
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« on: October 10, 2010, 12:06:21 AM »

Well, since both XSaenen and I often had to advocate this step as a last resort, I might as well teach you how it is properly done.

Step 1: Backup
Titanium Backup - If you have root

MyBackup - if you don't


Using either app, backup everything in you phone into the SD card. Titanium backup will require that you enter batch mode by pressing menu, then running backup everything. MyBackup has a limited 30-days backup, but you'll probably be doing this once only Tongue

Step 2: Factory Reset

There's 2 ways of doing it, via Hard button reset, or via internal reset.

Internal reset - Android 2.1

"Settings" > "Privacy" > "Factory data reset"

Internal reset - Android 2.2

"Settings" > "SD & Phone Storage" > "Factory data reset"

Hardware reset

1. Power off your phone (or take out the battery, if it is non-responsive)
2. Holding the [Volume -] key, press the power button once. Hold it until you see three skateboarding Androids at the bottom of the screen
3. Use the Volume buttons to navigate.
4. Select "Bootloader"
5. Select "Clear Storage"
6. Follow the on-screen instructions if you want to factory reset

Step 3: Restore

1. Return to the backup software you used.
2. MyBackup will be easier, but less powerful, so just follow their instructions.
3. Titanium Backup will need to go back to the Batch instructions.

NO thank you posts, only questions and discussions please.
« Last Edit: October 10, 2010, 02:14:26 AM by XSaenen » Logged [GUIDE] A proper factory reset.: http://www.htcdesireforum.com/index.php?topic=1758
XSaenen
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« Reply #1 on: October 10, 2010, 02:38:29 AM »

Edited first post to add menu options for 2.1

-----

A bit of clarification as to why we suggest this procedure so often :

Occasionally an update or app is not compatible with the old settings.  In those cases there's little that the user can do, as these settings are usually not accessible by the user or simply ignored by the system.  Sometimes the OS itself isn't properly installed (even on brand-new phones), causing all sorts of problems.

The Froyo update is notorious for being icompatible with certain settings 2.1 uses. 
Even after months of looking into this issue, we haven't figured out what causes it because we simply don't have sufficient access to the OS.  The randomness and the range of problems doesn't make it easy to determine things either.

A factory reset (aka "hard reset") is usually the only way to clear these old settings, enabling the OS to write the correct ones as it sets itself up. 
It's the most effective method of solving any difficult software-related problem, and usually the last resort before sending the phone off to let HTC solve it.
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rodyounger
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« Reply #2 on: October 19, 2010, 07:24:23 AM »

Ok SD card and apps backed up using MyBackup.  SD card contents copied to hard drive and SD card removed from Desire.  Factory reset done so hopefully all personal data (and settings) erased so I can return phone to Orange (in Spain).  They will send to HTC and god knows how long they will take to fix it - will miss it!
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sakai4eva
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« Reply #3 on: October 19, 2010, 09:10:39 AM »

Good luck ^.^
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rodyounger
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« Reply #4 on: October 19, 2010, 09:37:11 AM »

Thanks for your help
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DigDrag
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« Reply #5 on: October 20, 2010, 02:07:39 AM »

I have a question here, can we clear dalvik cache without factory reset or rooting? Huh
Thanks.
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sakai4eva
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« Reply #6 on: October 20, 2010, 02:48:11 AM »

I have a question here, can we clear dalvik cache without factory reset or rooting? Huh
Thanks.
Only if you have rooted and installed a custom recovery. ClockworkMod has that function in the "Advanced" menu. You can also manually clear the cache of apps in the application manager, but that doesn't cut it. I'm running a custom recovery, but I'm quite sure the native Recovery doesn't have it.
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DigDrag
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« Reply #7 on: October 20, 2010, 03:06:55 AM »

Oh ok. Thanks for the info.
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albertongai
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« Reply #8 on: November 01, 2010, 08:17:13 PM »

Hi Everyone,

Would this backup the entire contacts just the way Desire handles with it? With all Google Contacts + Twitter + Facebook profiles integrated?

I'm willing to root my phone, but I would like only a proper contacts backup before doing it.
Logged [GUIDE] A proper factory reset.: http://www.htcdesireforum.com/index.php?topic=1758
sakai4eva
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« Reply #9 on: November 01, 2010, 08:53:37 PM »

HTC's People app stores contact info for Facebook like thus:

Code:
<HTCData><Facebook>id:136861xxxx/friendof:104344xxxx</Facebook></HTCData><sn>id:136861xxxx/friendof:104344xxxx</sn>

If your contacts are sync'ed to Google, it will show up in Google contacts and when you re-sync after an update, it will pull the same info from the web and they contacts will be sync'ed again (after a while, of course).

So if you are going from Sense to Sense, there isn't much trouble.
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albertongai
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« Reply #10 on: November 09, 2010, 05:36:27 AM »

yeah, saw that thanks..

So probably I won't have any problem after backing up with Titanium and syncing with my google account.. It's somehow weird that many contacts are duplicated on my contact list on gmail.. but anyways.. nothing that would bother too much Cheesy
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ragnarok
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« Reply #11 on: February 11, 2011, 03:11:17 AM »

Will factory reset clears all added data of my phone? Like a brand new phone set up?

Does that includes the rooting process I have done?
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sakai4eva
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« Reply #12 on: February 11, 2011, 03:20:24 AM »

Will factory reset clears all added data of my phone? Like a brand new phone set up?

Does that includes the rooting process I have done?

It might. But the recovery will still be there, so I'm not sure. Usually it'll only delete the /data, /cache and /sdcard/apps/ partitions, but i'm not sure... depends on where the apps are stored.
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ragnarok
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« Reply #13 on: February 11, 2011, 05:01:54 AM »

Will factory reset clears all added data of my phone? Like a brand new phone set up?

Does that includes the rooting process I have done?

It might. But the recovery will still be there, so I'm not sure. Usually it'll only delete the /data, /cache and /sdcard/apps/ partitions, but i'm not sure... depends on where the apps are stored.

so factory reset will just remove all application and settings changes on the phone and will not remove rooting process done on it? meaning it will not be un-rooted?

@edit: where are the apps stored anyway?!
« Last Edit: February 11, 2011, 05:05:03 AM by ragnarok » Logged [GUIDE] A proper factory reset.: http://www.htcdesireforum.com/index.php?topic=1758
sakai4eva
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« Reply #14 on: February 11, 2011, 12:02:02 PM »

No, it wouldn't unroot. I'm not sure where the apps are stored. I forgot Tongue
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