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Author Topic: HTC Desire down, stuck at the HTC boot screen after bad update  (Read 21813 times)
lahitsitely78
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« on: December 31, 2010, 06:03:36 AM »
Hi everyone,

Let's go straight to the point here's what took my phone down :
I had HTC Desire that I rooted with unrevoked. A several days ago I was notified that a new OTA update (the 2.29.405.2 version, the 28.89MB zip file) was available, so I downloaded it and tried to install it. The update wouldn't install as my phone was rooted. I found on some forum some guy that said he had the same problem and managed to install the update by renaming the zip file update.zip and moving it to the root of the SD card so this is what I did.

Now my phone is stuck at the HTC white boot screen, keeps rebooting. When I boot it in recovery mode it displays an error message (see attached file) like :
 SD cheking....
 Loading...[PB99DIAG.zip]
 No image!
 Loading...[PB99DIAG.nbh]
 No image or wrong image!
 Loading...[PB99IMG.zip]
 No image!
 Loading...[PB99IMG.nbh]
 No image or wrong image!
 
I'm really new to all this and any help is more than welcome!

* DSC00432.JPG (744.51 KB, 1536x2048 - viewed 901 times.)
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sakai4eva
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« Reply #1 on: December 31, 2010, 08:11:23 AM »
Take out the sd card and remove the file, then reboot?
Logged HTC Desire down, stuck at the HTC boot screen after bad update: http://www.htcdesireforum.com/index.php?topic=2812
lahitsitely78
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« Reply #2 on: January 01, 2011, 02:04:29 PM »
Nope still nothing. I'm afraid I may have removed ClockWork and didn't install another bootloader. How do know I still have a working bootloader?

There's one working thing though. When I boot in recovery mode with the micro USB line plugged in, the phone is identified as an "Android Device". So maybe I can install a bootloader through the android SDK ?
Logged HTC Desire down, stuck at the HTC boot screen after bad update: http://www.htcdesireforum.com/index.php?topic=2812
XSaenen
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« Reply #3 on: January 01, 2011, 06:50:15 PM »
That guy may have been able to install the OTA on a rooted phone, but there are many factors here.  An OTA update is intended ONLY for the default OS.  If you rooted, changed the bootloader, changed the radio firmware or are running a custom ROM, all bets are off.

Bottom line : If your OS isn't 100% stock, disable the update functionality.
Logged HTC Desire down, stuck at the HTC boot screen after bad update: http://www.htcdesireforum.com/index.php?topic=2812
sakai4eva
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« Reply #4 on: January 01, 2011, 07:43:56 PM »
Quote from: lahitsitely78 on January 01, 2011, 02:04:29 PM
Nope still nothing. I'm afraid I may have removed ClockWork and didn't install another bootloader. How do know I still have a working bootloader?

There's one working thing though. When I boot in recovery mode with the micro USB line plugged in, the phone is identified as an "Android Device". So maybe I can install a bootloader through the android SDK ?

Just get into recovery and install a custom ROM. Then if you wanna unroot, just run an RUU
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lahitsitely78
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« Reply #5 on: January 04, 2011, 12:14:57 PM »
The problem is that I don't seem to have a recovery or at least not a working one. I tried to re-install unrevoked but Linux doesn't recognize the device. I'll try again while running windows with the phone in recovery...
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sakai4eva
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« Reply #6 on: January 05, 2011, 03:14:09 AM »
Quote from: lahitsitely78 on January 04, 2011, 12:14:57 PM
The problem is that I don't seem to have a recovery or at least not a working one. I tried to re-install unrevoked but Linux doesn't recognize the device. I'll try again while running windows with the phone in recovery...

Use an RUU
Logged HTC Desire down, stuck at the HTC boot screen after bad update: http://www.htcdesireforum.com/index.php?topic=2812
lahitsitely78
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« Reply #7 on: January 05, 2011, 03:38:37 AM »
It didn't work either.... it didn't recognized the device (I tried in recovery and in the endless booting loop).

Unless you guys have any other idea I think I'll see if I can have HTC repair it.
Logged HTC Desire down, stuck at the HTC boot screen after bad update: http://www.htcdesireforum.com/index.php?topic=2812
sakai4eva
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« Reply #8 on: January 05, 2011, 03:40:09 AM »
Can you get it to HBOOT?
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lahitsitely78
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« Reply #9 on: January 05, 2011, 04:17:24 AM »
I can get it to a menu with the following 4 items which from what I understand is HBOOT :
FASTBOOT
RECOVERY
CLEAR STORAGE
SIM LOCK
Logged HTC Desire down, stuck at the HTC boot screen after bad update: http://www.htcdesireforum.com/index.php?topic=2812
sakai4eva
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« Reply #10 on: January 05, 2011, 04:23:33 AM »
Plug the phone in and run the RUU
Logged HTC Desire down, stuck at the HTC boot screen after bad update: http://www.htcdesireforum.com/index.php?topic=2812
lahitsitely78
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« Reply #11 on: January 05, 2011, 06:08:29 AM »
This is what I tried before my post when I said I would see if I can have HTC repair the phone
Logged HTC Desire down, stuck at the HTC boot screen after bad update: http://www.htcdesireforum.com/index.php?topic=2812
sakai4eva
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« Reply #12 on: January 05, 2011, 08:00:57 AM »
Well, your Desire is truly a glorified brick right now. Send it in. I ran out of ideas...
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lahitsitely78
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« Reply #13 on: January 10, 2011, 05:02:20 AM »
It's alright I managed to run a RUU while the phone was in the fastboot submenu of the HBOOT
Logged HTC Desire down, stuck at the HTC boot screen after bad update: http://www.htcdesireforum.com/index.php?topic=2812
Chribonn
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« Reply #14 on: January 21, 2011, 05:39:33 AM »
I'm experiencing the same problem today. It was working fine S-OFF with Leedroid 2.3d. I booted the phone and now it is stuck on the "Why So Serious?" screen.

I reflashed the LeeDroid ROM and at the moment have left the phone for a 15minute  period just in case it needs that time.

Is there a checklist from the least drastic upwards I can follow to revive the phone. I would like to avoid losing settings if possible.

thanks
Logged HTC Desire down, stuck at the HTC boot screen after bad update: http://www.htcdesireforum.com/index.php?topic=2812
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